Compliance is a key element in our daily operations - both within Nomeco and within the European community through PHOENIX group. We all adhere to responsible and compliant actions that are essential to our existence and partnerships.
In addition to the social responsibility we carry as specialists in healthcare logistics, respectful collaboration is also crucial for building a trusting relationship with our customers, clients, business partners, and stakeholders.
Our compliance policies establish our company's belief that corruption, anti-competitive behavior, and inappropriate conduct have no place in either Nomeco or PHOENIX group - and thus not in our partnerships. We do not tolerate violations of our guidelines, but if they occur, we act in accordance with our policies, conducting thorough investigations and imposing penalties if necessary.
Certification of PHOENIX’s Compliance Management System (CMS)
In Nomeco and PHOENIX group we are dedicated to uphold the highest standard within integrity and responsibility when conducting business. Therefore, we are thrilled that PHOENIX group have had our CMS externally audited with the pillars Anti-Corruption, Competition Compliance, Sanctions & Embargo Compliance, and Anti-Money Laundering, according to Assurance Standard 980 of the Institute of Public Auditors in Germany (IDW PS 980, Appropriateness Certification). This enables us to ensure that we systematically counteract risks and have established effective processes.
For more information regarding our CMS and the certification, please see our Compliance Statement Letter below.
Reporting of cases
PHOENIX group has established an online system for reporting cases. Whether you are a PHOENIX employee, Nomeco staff, or a third party, there is an option to report suspected violations of compliance rules or actual incidents anonymously.
The system is operated by an external service provider, and the identity of the whistleblower cannot be traced unless the individual agrees to share personal information.